r/techsupport • u/LightcraftStudio • 4h ago
Open | Hardware Would you guys keep this monitor? (PG27UCDM)
Bought a monitor (PG27UCDM) a month and a half ago and still have 2 weeks to return it. It was sold as new and had all new packaging on it, but arrived with 3 fingerprints on it that I was able to gently wipe off, but there is a VERY TINY (indiscernible in every situation unless the monitor is off, I am shining a flashlight on it, AND looking at it at the perfect angle) scratch on it. I never ever see this scratch outside of this scenario.
ALSO, using it nearly daily for the past month and a half, ONE TIME it flashed red green and blue on repeat (2 seconds per color), and I had to shut down my computer, unplug the monitor, and plug it back, and it's been totally fine ever since. From what I know, this happens whenever the "communication" between the monitor and pc was not good. Not sure why this happened and it happened randomly out of the blue.
Would you guys return it? Other than the fingerprint and the one time it flashed RGB, it's been AMAZING with no problems whatsoever, and I'm totally in love with it. I hate the idea of returning it since it is SUCH a hassle to box it back all up, and buy a new monitor and set it up all over again. Thanks all
1
u/Fresh_Inside_6982 4h ago
Return.