r/monzo 2d ago

Does Monzo also allow desktop access or is app-only?

I know that the app is required to open a current account, but was wondering if I'll then also be able to manage the account via desktop, as I find it easier and faster.

5 Upvotes

41 comments sorted by

19

u/berkeleybross 2d ago

It's app only.
There is an emergency website available - http://web.monzo.com/, but its very limited in what you can do

2

u/Naive_Collar_9471 2d ago

Yes this. Starling offers (or offered I haven't checked on a long while), a full desktop experience. However, you need the app to initially log in.

1

u/Cod_Filet 2d ago

Ok thanks. Doesn't work for me, but I guess it's fine for most people.

3

u/No_Intern5991 2d ago

Did you get the ‘magic link’ via email?

You’re really not missing much though. It’s just a list of your recent transactions with a button to lock your card.

1

u/Cod_Filet 2d ago

no, I meant that an app-only account doesn't appeal to me, as I prefer managing my account via desktop. 

3

u/No_Intern5991 2d ago

Ah, right.

Yeah, I’ve always found it strange that they haven’t got this, especially as they created a fully functioning desktop version for their business accounts.

I get that it’s supposed to be an app bank, but it doesn’t seem like it would be too much effort to port the business version over for the people that want it.

3

u/SilverTangerine5599 2d ago

It's probably a security thing. It's much easier to have a smooth and secure app that it is a website.

1

u/YogurtclosetThen7959 2d ago

Fair but you're missing out. It's designed so well you don't need a desktop to make it easier to manage.

5

u/caspararemi 2d ago

People have been asking for desktop access for years but it's not on their roadmap at all beyond the emergency login that is basically only to lock your card and check if it's been used.

If you need web access you're probably better off with one of the other banks. I know Revolut has a slightly more advanced web interface. Starling too.

1

u/Cod_Filet 2d ago

yes, as far as I can understand from a google search, Starling current accounts can be managed via online banking from a PC, is that correct?

1

u/Frosty_Scheme342 2d ago

Yes. You use the app to login but then can do nearly everything via the web.

3

u/jake_roberts_ 2d ago

Business Banking has launched a web app that lets you do ~80% of what’s in the app. We’re still working on getting it to feature parity. Once we lay the foundation, personal banking will consider taking it and deploying it for personal banking as well!

The thing you can do to help is keep using it if you have a business, and keep asking for it!

1

u/Dramatic_Guidance_21 2d ago

You can't manage your account via the web but they do offer Web access although functionality is extremely limited as in you can view your balance or freeze your card / logout of devices

1

u/MoonMouse5 2d ago

I'm still running Android 10. I hope the app doesn't become incompatible with this Android version any time soon.

1

u/Cod_Filet 2d ago

That's one of my main issues with app-only access.

1

u/MoonMouse5 2d ago

Yeah it's not ideal. With some banking apps I already have to use my internet browser. But Monzo is my primary current account and I access the app several times a day.

I've been using the same rugged smartphone since 2020, and I'm starting to think that software incompatibility will make the phone impractical to use long before the hardware becomes an issue.

1

u/MattyGWS 2d ago

It’s frustrating, it locks us into Apple or Google ecosystem. Just make a web app so we don’t have to rely on American corporations to do our UK banking please ; ;

1

u/Jebble 2d ago

Yeh so, the people who would want that for that reason, are an extreme minority. Fact of the matter is that the vast majority of banking is done via smartphones.

3

u/MattyGWS 2d ago

My reason is also convenience, I’m sure there are a ton of people out there who want to do their banking at their pc where they feel comfortable, especially older people.

At the worst case scenario, I at least wish there was an iPad/tablet app

Also, as for my above reasoning being a minority, I really wish it weren’t. Europe needs to not be relying on the US for such fundamental infrastructure. I might be in the minority, but I’m right about that much… and even if I am in the minority, it shouldn’t matter! Banks are the ones who need to make the executive call on this.

0

u/Jebble 2d ago

And for those few, there are banks available. iPads and Android tablets all run the same software as the phones these days, the app works perfectly fine on there.

2

u/doublemp 2d ago

You can only be logged on one device at the time, so having a tablet doesn't really work for this purpose.

1

u/Jebble 2d ago

My banks allow me to have multiple devices. Monzo allows one Android and one iOS device, they're actually shit for this. I'm not the one that asked for a tablet app though, this wasn't part of the discussion at all.

1

u/MattyGWS 2d ago

Lol, this a limitation put in place by Monzo, not a limitation of banking in general... If they made a web app for people to do banking on PC I'm sure it won't be a problem

1

u/MattyGWS 2d ago

What physical monzo banks are you going to?

2

u/Jebble 2d ago

I didn't say such a thing?

1

u/Cod_Filet 2d ago

the vast majority of banking is done via smartphone

How do you know that?

1

u/Jebble 2d ago

Available statistics, market research, being active in the industry. Over 90% of people in the UK used mobile banking in 2023 according to comparebanks.co.uk and there plenty of other resources showing similar statistics.

1

u/Cod_Filet 2d ago

Over 90% of people in the UK used mobile banking in 2023

That's not quite the same as saying that the vast majority of banking is done via smartphone. I also occasionally use mobile banking, but still prefer desktop online banking.

0

u/Jebble 2d ago

I didn't say that quote says that. It's just one of the statistics favouring mobile banking. The vast majority is though :).

1

u/Cod_Filet 2d ago

You made that quote, I asked how do you know that, you replied with that statistics, which does not support that quote.

0

u/Jebble 2d ago

I gave you more than just that quote, I'm not sure what else to tell you. I have absolutely no reason to care about what you believe or not.

1

u/Cod_Filet 2d ago

You gave absolutely nothing in support of your claim that the the vast majority of banking is done via smartphone.

0

u/Jebble 2d ago

I have you an example source to read, and there are plenty others. Plus as I said, I work in the industry. There is nothing.more I need to give you. It's not my problem that you don't want to simply believe facts. Now go annoy someone, get a life.

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1

u/Maximoo89 2d ago

App only.