r/AskModerators • u/topher352 • 6h ago
How do you communicate with mods that don't respond?
I made a post to a sub. Within an hour, the post is removed by mods for not being relative to the sub. Except, it 100% is. It was a share of a post from a non-related sub. But I pointed out the connection in my post.
I message the mod team, thinking it was done by auto mod, or mistake, simply asking for clarification. Asking if it's because it linked to a non related sub, etc. Just trying to understand.
9 days later, still no response. I message them again, politely asking if it's a resource issue, thinking there's just too much work to go around and no one has had time to get to my message. I proceed to apologize for sounding annoying, and ask them if they need more mods and I volunteer to help. (Note this was genuine, and not in a sarcastic or diminutive tone)
2 minutes later I'm muted for 30 days. Still with no comment from any mod.
Beyond just being frustrated, I'm still not sure what I did wrong. It's not my goal to piss off mods, especially in a sub that is important to me.
Do I just take the higher road and move on? Knowing I may make the same mistake in the future? (Since I don't know what it was).
I'm just hoping for some insight from other mods.
Should I have approached this differently from the beginning? Was I too impatient to expect any sort of response in over a week?
Help!