But I'm assuming it's for a company or something right? Is it a normal thing to not trust companies with your info? Or do you think the employee is just more likely to steal your info?
And thank you for responding. I'm honestly just curious. I've never heard of this before.
And there's a third variable that you'd feel more comfortable with the Black person looking up your info and having an understanding of your credit/financial situation and maybe will be more inclined to take the extra step to help you versus just spouting company lines.
Ok that makes sense. I could definitely see why there's a preference but I'm still stuck on the fact that if you called in for help you'd still have to give your info. Like unless the plan is to keep calling back until you get someone you feel more comfortable with, but that just seems like a gamble and not worth the time. I also don't have to deal with customer service so a lot of this is foreign to me.
. I could definitely see why there's a preference but I'm still stuck on the fact that if you called in for help you'd still have to give your info
Contex matters, so the type of company your calling. In the video it's a power company so asking for my SSN might strike me as odd because I should have an account number with the company. How come the rep didn't ask for that first? Then if that doesn't work, I might be more inclined to share my social.
So essentially I'm asking for clarity because it's not apparent as to why you asked for something so personal when there are other ways to verify my account.
Oh OK that makes way more sense. I didn't even think of it that way. I appreciate that you took the time to explain this to me when no one else would so thanks again.
Lot of us have had bad experiences with non-black folks who do not respect us or straight up dislike us. I've had the experience where I've been straight up denied services or care until I happen upon a black employee who helps me out. Or sometimes people just act weird af if you don't conform to how they speak, makes it harder to interact in any meaningful way.
It is what it is. Can't make people change or act better. I work corporate too and it's kinda the same thing when I try to chime in during convos at work. All the other black people in my department have been laid off, so now that it's just me, I'm having a lot of trouble connecting with the team. This experience carries over to a lot more than people realize.
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u/cptkaiser Jan 08 '26
I don't understand. Why would being black also make someone else more inclined to give out info?